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| EMPTY BASKET ISSUES? TIPS: LOG IN BEFORE YOU START SHOPPING. GO TO WHATS NEW AND SELECT YOUR SIZE - THEN YOU WILL ONLY SEE ITEMS IN STOCK IN YOUR SIZE. UPDATE YOUR BASKET BEFORE CHECKING OUT. ANY OUT OF STOCK ITEMS WILL BE REMOVED. OUR NEW SITE WILL BE LAUNCHED LATER IN THE YEAR! Its best to log in before your start shopping - and check the select size option under manage account on the WHATS NEW page. PLEASE NOTE THAT IF YOUR CHECKOUT PRICE SAYS £0.00 FOR AN ITEM IT MEANS ITS OUT OF STOCK. PLEASE NOTE THAT THOUGH SALE ITEMS ARE NOT REFUNDABLE - WE CAN OFFER A VOUCHER ON RETURNS. Note that we do not pay for the cost of returning an item. Please kindly NOTE that messages to the Soapbox that relate to orders may not be seen. We do request that customers use the Manage Account and the MOST suitable query - this really helps us manage the 1000s of emails we receive. If you use query 11 responses may be delayed. |