Contact

As we are an online shop we have a number of options for answering your queries and hearing your feedback:

1. For general queries, please check out our FAQs.

2. For specific queries about a product or about an order, please Login or Register for an Account, then use the Help & Support section in My Account.

3. To leave general feedback or comments about our products, our service or our website, please use the form below, but please be aware that we cannot guarantee to respond to requests received through this form.

Dawn French & Helen Teague Signatures

Soapbox

black velvet please

18/01/2018

Love the garments and they last a long time. My black velvet tunic with long sleeves that I bought about 20 years ago has been to over a hundred elegant events all round the world and I want a new one. When will you have more black velvet? I thought we might see some around Christmas.

June
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Classic Grey Scoop Neck Tunic

14/01/2018

I mistakenly thought this would be a constant....goodness know why as I have missed items in the past because I wasn't quick enough to order. This morning I decided to place my order and discovered my size (3) is no longer available. I don't know whether to cry or kick myself!

Helen

Prices

04/01/2018

Please can you do a range of clothes that are cheaper I love your clothes but unfortunately they are out of my price range even In the sale :(

Roby
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Reserved

14/12/2017

I am totally and utterly thrilled!!!! . You are an awesome company and always have been. I've been with you since that little shop in London years ago and I love it. Happy for you to quote me. :)

Sharon

Imperial Purple

09/12/2017

I finally got my hands on a top in this colour (I’m not so keen on the cardigans or the hanky point tops, so I had to wait for the scoop neck to come back in stock) and I love it! It’s such a beautiful shade of purple.

Tricia

Sixteen47 One to Six Sizes

  • SIZE 1 will suit anyone from size 16-20 Bust - 42 Hip - 44
  • SIZE 2 will suit anyone from size 20-24 Bust - 46 Hip - 48
  • SIZE 3 will suit anyone from size 24-28 Bust - 50 Hip - 52
  • SIZE 4 will suit anyone from size 28-32 Bust - 54 Hip - 56
  • SIZE 5 will suit anyone from size 32-36 Bust - 58 Hip - 62
  • SIZE 6 will suit anyone from size 36-47 Bust - 66 Hip - 70
See highlighted below for where our unique one-six size ranges meets UK dress sizes
UK Dress Sizes 16 18 20 22 24 26 28 30 34 36 40 42
Bust Measurement
in inches 40 42 44 46 48 50 52 54 58 60 64 66
in cm 101 107 112 117 122 127 132 137 142.5 152.5 157.5 167.5
Hip Measurement
in inches 42 44 46 48 50 52 54 56 60 62 66 68
in cm 107 112 117 122 127 132 137 142.5 152.5 157.5 167.5 173
International Dress Sizes
US Dress Size 12 14 16 18 22 24 26 28 32 34 38 40
French Dress Size 44 46 48 50 52 54 56 58 62 64 68 70
Italian Dress Size 52 56 58 60 62 62 66 68 72 74 78 80
German Dress Size 46 48 50 52 54 56 58 60 64 66 70 72
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Our Posting Costs

We charge an at-cost flat posting rate and do not add to our garment prices to compensate for apparently free/low postage.
We do not pay for return postage.

We try and be as fair as we can and welcome feedback on our policy.

Our postage is a flat rate, whatever the size of your parcel.

Our postage cost covers the cost and ensures that staff who handle your order can be properly paid.

Most customer orders are for 2 or more items. If you order a single item and think the postage is too high let us know and we will credit you part of the cost.

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