Contact

As we are an online shop we have a number of options for answering your queries and hearing your feedback:

1. For general queries, please check out our FAQs.

2. For specific queries about a product or about an order, please Login or Register for an Account, then use the Help & Support section in My Account.

3. To leave general feedback or comments about our products, our service or our website, please use the form below, but please be aware that we cannot guarantee to respond to requests received through this form.

Dawn French & Helen Teague Signatures

Soapbox

Warm cloque jacket

28/10/2017

Thanks for replying re pockets. I have now received the jacket and it is lovely. I’m so fed up of ordering clothes online and then the fabric is not as nice as it looks in the photos, but that is never the case for 1647 and certainly not in this case - the fabric is lovely and even nicer than it looks on the website. A small point, and I may be alone in this, but I would prefer the sleeves to be cut slightly more narrowly towards the wrist. Otherwise, it’s perfect, smart without being constricting but can also be given a casual vibe, depending on what it’s worn with.

Tricia

Warm Cloque Jacket

28/10/2017

Hi, Does this jacket has buttons to close it?

nicolette

Warm Cloque jacket

25/10/2017

Hi, does this have pockets? I do like to have pockets in a coat. Also, will you have more of the Imperial Purple new-style scoop necks? Looking for a 4, but you were sold out by payday!

Thanks

Tricia

Happy, flowy, velvety?

20/10/2017

As an utterly spoiled Sixteen47 princess who loves your clothes I'm quite pouty that this season I can't seem to score any bright florals / velvets / flowy jerseys / happy colours yet. I really need a cheery pink velvet parka and a roomy red showstopper with polka dots and perhaps something sweet and chic in chiffon to schlepp myself through autumn. Any idea if there's anything like this coming up?

Aletta

First Order

18/10/2017

Just wanted to give you feedback on my first order. Fantastic, well designed and well made clothes. My first order won't be my last. Thank you so much!

Sheila

Sixteen47 One to Six Sizes

  • SIZE 1 will suit anyone from size 16-20 Bust - 42 Hip - 44
  • SIZE 2 will suit anyone from size 20-24 Bust - 46 Hip - 48
  • SIZE 3 will suit anyone from size 24-28 Bust - 50 Hip - 52
  • SIZE 4 will suit anyone from size 28-32 Bust - 54 Hip - 56
  • SIZE 5 will suit anyone from size 32-36 Bust - 58 Hip - 62
  • SIZE 6 will suit anyone from size 36-47 Bust - 66 Hip - 70
See highlighted below for where our unique one-six size ranges meets UK dress sizes
UK Dress Sizes 16 18 20 22 24 26 28 30 34 36 40 42
Bust Measurement
in inches 40 42 44 46 48 50 52 54 58 60 64 66
in cm 101 107 112 117 122 127 132 137 142.5 152.5 157.5 167.5
Hip Measurement
in inches 42 44 46 48 50 52 54 56 60 62 66 68
in cm 107 112 117 122 127 132 137 142.5 152.5 157.5 167.5 173
International Dress Sizes
US Dress Size 12 14 16 18 22 24 26 28 32 34 38 40
French Dress Size 44 46 48 50 52 54 56 58 62 64 68 70
Italian Dress Size 52 56 58 60 62 62 66 68 72 74 78 80
German Dress Size 46 48 50 52 54 56 58 60 64 66 70 72
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Our Posting Costs

We charge an at-cost flat posting rate and do not add to our garment prices to compensate for apparently free/low postage.
We do not pay for return postage.

We try and be as fair as we can and welcome feedback on our policy.

Our postage is a flat rate, whatever the size of your parcel.

Our postage cost covers the cost and ensures that staff who handle your order can be properly paid.

Most customer orders are for 2 or more items. If you order a single item and think the postage is too high let us know and we will credit you part of the cost.

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