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2. For specific queries about a product or about an order, please Login or Register for an Account, then use the Help & Support section in My Account.

3. To leave general feedback or comments about our products, our service or our website, please use the form below, but please be aware that we cannot guarantee to respond to requests received through this form.

Dawn French & Helen Teague Signatures

Soapbox

ETHICAL

17/09/2017

Having read in today's papers about women in Bangladesh being paid just 25 pence per hour to make clothes for some of the large chain & high street stores it was a good reminder of one of the important reasons I buy from 1647 - your ethical stance and good treatment and care of your staff was very important to me when I first started buying from you all those years ago - that's quite apart from the excellent customer service and beautiful fabrics and the clothes themselves - I would rather pay a little bit more and know that everyone is being treated well and fairly - helps me sleep at night!! So once again thank you.

Sue Pons

Can you...?

16/09/2017

Love your clothes, but have some comments and suggestions:

1. I've bought multiple cardigans from you. They're lovely, but on the lighter weight ones especially, the facings around neckline and front opening are too shallow and pop up. Perhaps tack them down?
2. Also on lighterweight cardigans, the stitching comes out of the sleeve hem and bottom hem.
3. Wish list: have you considered a higher-neck top to use in layering with your jersey cardigans--turtleneck, mock turtle, or cowl-neck? I'd buy a bunch!

Thanks, keep up the good work,

J

Jo

Re re email

14/09/2017

Hello again
You are complete stars! Yes please I would love it if you held the cardigan for me as well.
Brilliant now I won't have to check out my first husbands life insurance. (Actually I only have the one husband but I feel referring to him as my first tends to keep him on his toes!)
I will definitely have both, would you like some kind of surety? I have two children you can hold as hostages. Both well past their Best Before dates I'm afraid but other than that there is only the dog and I'm really quite attached to that.
Please feel free to post what you like on Soapbox
Really hoping that you have enough fabric for the shirt. I know a size 6 does mean creating something large enough for a couple of boy scout groups to hold a jamboree under, but here's hoping.
In the meantime I shall keep everything crossed - which for a woman of my age is undesirable, if not downright dangerous!
Cheers
Karen

Karen

Re recent email

14/09/2017

Hi
Many thanks for your email and your really kind offer pasted below:
I could order you a cupro shirt as we do have some fabric - it would be in at the end of September. If the timing is OK please let me know.

Kind regards CS Team

Yes please!!! I would love an olive cupro in size 6 that is so kind of you and end of september is great. Perfect in fact as it will give my husband time to recover from the darkest indigo fluted top and jacket I just ordered! Otherwise he does tend to stomp around with all the joie de vivre of a Rottweiler being given an enema!
Only trouble is, when do I slip in the order for the olive tweedy jacket that I am hoping will match the shirt? As Sod's Law (with whom I am well acquainted and is not only alive and well, but like to go out partying) you will have sold it by the time I get the shirt. Mmmm decisions, decisions. Think I'll just go and check on the old dears life insurance policy again...
Will you be able to hold the shirt for me and let me know when it is ready?
Many many thanks
Karen

Karen

Imperial Purple

12/09/2017

Please may we have a classic scoop-neck top in this colourway? It's right up my street. I'd like one in the dark grey too, but mustn't be greedy!

Tricia

Sixteen47 One to Six Sizes

  • SIZE 1 will suit anyone from size 16-20 Bust - 42 Hip - 44
  • SIZE 2 will suit anyone from size 20-24 Bust - 46 Hip - 48
  • SIZE 3 will suit anyone from size 24-28 Bust - 50 Hip - 52
  • SIZE 4 will suit anyone from size 28-32 Bust - 54 Hip - 56
  • SIZE 5 will suit anyone from size 32-36 Bust - 58 Hip - 62
  • SIZE 6 will suit anyone from size 36-47 Bust - 66 Hip - 70
See highlighted below for where our unique one-six size ranges meets UK dress sizes
UK Dress Sizes 16 18 20 22 24 26 28 30 34 36 40 42
Bust Measurement
in inches 40 42 44 46 48 50 52 54 58 60 64 66
in cm 101 107 112 117 122 127 132 137 142.5 152.5 157.5 167.5
Hip Measurement
in inches 42 44 46 48 50 52 54 56 60 62 66 68
in cm 107 112 117 122 127 132 137 142.5 152.5 157.5 167.5 173
International Dress Sizes
US Dress Size 12 14 16 18 22 24 26 28 32 34 38 40
French Dress Size 44 46 48 50 52 54 56 58 62 64 68 70
Italian Dress Size 52 56 58 60 62 62 66 68 72 74 78 80
German Dress Size 46 48 50 52 54 56 58 60 64 66 70 72
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Our Posting Costs

We charge an at-cost flat posting rate and do not add to our garment prices to compensate for apparently free/low postage.
We do not pay for return postage.

We try and be as fair as we can and welcome feedback on our policy.

Our postage is a flat rate, whatever the size of your parcel.

Our postage cost covers the cost and ensures that staff who handle your order can be properly paid.

Most customer orders are for 2 or more items. If you order a single item and think the postage is too high let us know and we will credit you part of the cost.

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