Contact

As we are an online shop we have a number of options for answering your queries and hearing your feedback:

1. For general queries, please check out our FAQs.

2. For specific queries about a product or about an order, please Login or Register for an Account, then use the Help & Support section in My Account.

3. To leave general feedback or comments about our products, our service or our website, please use the form below, but please be aware that we cannot guarantee to respond to requests received through this form.

Dawn French & Helen Teague Signatures

Soapbox

Other products

27/09/2016

I love the colour of this, are you going to use it for anything else?
The handkerchief hem items are too long and fussy for me.

Helen

sleeve length

23/09/2016

Hi, could you please advice, if I have a smaller size will the sleeves be shorter?

Thank you

melanie briggs

New Items

16/09/2016

Please let me know when you will upload new items to your site and that you will have all sizes available for all items (albeit limited supplies) as I do not want to disappointed again as I was over the non-availability of the rose leopard jacket. If there is any way you can get the smaller sizes made up in this style and fabric I and at least ten other folks would buy in a heartbeat!!!!! Many thanks.

Judith M

Warm Navy Trousers Wide leg or Bootleg

06/09/2016

I am hoping that you will be bringing in more stock of these as I would really like to buy some. Either style would be fine. Size 6 please.
Any chance you are going to do some nice plain jumpers this year to match the winter trousers. My navy blue woolly jumper, which I got from you years ago has really given up now and I need a replacement. It had grey velvet ribbon round the neck and sleeves. That's the only thing I would change. The slightly A line shape and length were great and I wore it to death. So comfortable and easy to wear. Navy or black and something a bit brighter would be super.
Thanks

Linda

After Sunset Fluted Jacket

30/08/2016

Please could you let me know if you are going to be getting any more of these - grrrr that I missed it, have been waiting for a jacket of this colour for such a long time ! I am looking for a size 5 !

Thanks all x x x

Jo

Sixteen47 One to Six Sizes

  • SIZE 1 will suit anyone from size 16-20 Bust - 42 Hip - 44
  • SIZE 2 will suit anyone from size 20-24 Bust - 46 Hip - 48
  • SIZE 3 will suit anyone from size 24-28 Bust - 50 Hip - 52
  • SIZE 4 will suit anyone from size 28-32 Bust - 54 Hip - 56
  • SIZE 5 will suit anyone from size 32-36 Bust - 58 Hip - 62
  • SIZE 6 will suit anyone from size 36-47 Bust - 66 Hip - 70
See highlighted below for where our unique one-six size ranges meets UK dress sizes
UK Dress Sizes 16 18 20 22 24 26 28 30 34 36 40 42
Bust Measurement
in inches 40 42 44 46 48 50 52 54 58 60 64 66
in cm 101 107 112 117 122 127 132 137 142.5 152.5 157.5 167.5
Hip Measurement
in inches 42 44 46 48 50 52 54 56 60 62 66 68
in cm 107 112 117 122 127 132 137 142.5 152.5 157.5 167.5 173
International Dress Sizes
US Dress Size 12 14 16 18 22 24 26 28 32 34 38 40
French Dress Size 44 46 48 50 52 54 56 58 62 64 68 70
Italian Dress Size 52 56 58 60 62 62 66 68 72 74 78 80
German Dress Size 46 48 50 52 54 56 58 60 64 66 70 72
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Our Posting Costs

We charge an at-cost flat posting rate and do not add to our garment prices to compensate for apparently free/low postage.
We do not pay for return postage.

We try and be as fair as we can and welcome feedback on our policy.

Our postage is a flat rate, whatever the size of your parcel.

Our postage cost covers the cost and ensures that staff who handle your order can be properly paid.

Most customer orders are for 2 or more items. If you order a single item and think the postage is too high let us know and we will credit you part of the cost.

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