Contact

As we are an online shop we have a number of options for answering your queries and hearing your feedback:

1. For general queries, please check out our FAQs.

2. For specific queries about a product or about an order, please Login or Register for an Account, then use the Help & Support section in My Account.

3. To leave general feedback or comments about our products, our service or our website, please use the form below, but please be aware that we cannot guarantee to respond to requests received through this form.

Dawn French & Helen Teague Signatures

Soapbox

Winter green separates

30/10/2015

Any chance of the narrow pants with pockets in the new Winter Green?

Moira

Polo neck

29/10/2015

I see you have polo necks in grape and blue - are you getting them in black? Thank you.

Alison

Coats

24/10/2015

Will you be adding any more coats other than the tartan one?

Karen

Jumpers

23/10/2015

Some years ago I bought a lovely navy blue jumper from you with grey velvet binding to the neck and sleeves. Sadly it has now worn out, but I would love to get another similar. It was just a simple A line round necked jumper, perfect for wearing with everything from jeans to smart trousers. Any chance you might be doing something like that again this year. Navy blue, chocolate, black or red would be lovely. Thanks

Linda

Kids

23/10/2015

Hi Dawn and Helen. This is just a random question. I heard Dawn on the BBC R2 this morning talking to Chris Evans about your website and I got excited. I was wondering, if you would ever consider expanding to kid's range. There are so many 'bigger' kids these days (including mine) and it is so difficult to get nice clothes for them, which would fit. I am sure some of your customers have experienced the same problem. Please, could you let me know?

 

Kat

Sixteen47 One to Six Sizes

  • SIZE 1 will suit anyone from size 16-20 Bust - 42 Hip - 44
  • SIZE 2 will suit anyone from size 20-24 Bust - 46 Hip - 48
  • SIZE 3 will suit anyone from size 24-28 Bust - 50 Hip - 52
  • SIZE 4 will suit anyone from size 28-32 Bust - 54 Hip - 56
  • SIZE 5 will suit anyone from size 32-36 Bust - 58 Hip - 62
  • SIZE 6 will suit anyone from size 36-47 Bust - 66 Hip - 70
See highlighted below for where our unique one-six size ranges meets UK dress sizes
UK Dress Sizes 16 18 20 22 24 26 28 30 34 36 40 42
Bust Measurement
in inches 40 42 44 46 48 50 52 54 58 60 64 66
in cm 101 107 112 117 122 127 132 137 142.5 152.5 157.5 167.5
Hip Measurement
in inches 42 44 46 48 50 52 54 56 60 62 66 68
in cm 107 112 117 122 127 132 137 142.5 152.5 157.5 167.5 173
International Dress Sizes
US Dress Size 12 14 16 18 22 24 26 28 32 34 38 40
French Dress Size 44 46 48 50 52 54 56 58 62 64 68 70
Italian Dress Size 52 56 58 60 62 62 66 68 72 74 78 80
German Dress Size 46 48 50 52 54 56 58 60 64 66 70 72
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Our Posting Costs

We charge an at-cost flat posting rate and do not add to our garment prices to compensate for apparently free/low postage.
We do not pay for return postage.

We try and be as fair as we can and welcome feedback on our policy.

Our postage is a flat rate, whatever the size of your parcel.

Our postage cost covers the cost and ensures that staff who handle your order can be properly paid.

Most customer orders are for 2 or more items. If you order a single item and think the postage is too high let us know and we will credit you part of the cost.

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