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As we are an online shop we have a number of options for answering your queries and hearing your feedback:

1. For general queries, please check out our FAQs.

2. For specific queries about a product or about an order, please Login or Register for an Account, then use the Help & Support section in My Account.

3. To leave general feedback or comments about our products, our service or our website, please use the form below, but please be aware that we cannot guarantee to respond to requests received through this form.

Dawn French & Helen Teague Signatures

Soapbox

Plain Black Camis

01/09/2015

Is it just me, or don't you have any plain black camisoles in your current collection? Are you planning any for the Winter season, please?

Pamela

Narrow trousers

01/09/2015

Hi 1647,
Great to see Soapbox again.
Do you have any black narrow trousers planned? You used to make some that were lightweight and almost leggings - a long time ago - and they were (and still are, although now threadbare) fab.
I'm happy to see that the straight hem is making a come-back!

Lucy

black jersey crepe cardigan £58

01/09/2015

Please can you tell me if you will be getting above item in more sizes, especially size 2. Also do you do a catalogue

New skirts

25/08/2015

My new skirts arrived today and I love them! Gorgeous prints as ever and ?I really like the new fabric. Happy me

Sarah

Short Sleeves and More Denim

23/08/2015

I am sure I am not the only one that ends up shortening long sleeves on a number or your tops. I know you can push up the long sleeves but that just gives you warm arms and eventually they do stretch and start to slide down. So lets have some more elbow length sleeves on scoop neck tops.

Also a plea for blue denim lightweight jersey trousers, you used to do them and I love the recent black denim so lets have some more lovely cool lightweight casual trousers!

Linda

Sixteen47 One to Six Sizes

  • SIZE 1 will suit anyone from size 16-20 Bust - 42 Hip - 44
  • SIZE 2 will suit anyone from size 20-24 Bust - 46 Hip - 48
  • SIZE 3 will suit anyone from size 24-28 Bust - 50 Hip - 52
  • SIZE 4 will suit anyone from size 28-32 Bust - 54 Hip - 56
  • SIZE 5 will suit anyone from size 32-36 Bust - 58 Hip - 62
  • SIZE 6 will suit anyone from size 36-47 Bust - 66 Hip - 70
See highlighted below for where our unique one-six size ranges meets UK dress sizes
UK Dress Sizes 16 18 20 22 24 26 28 30 34 36 40 42
Bust Measurement
in inches 40 42 44 46 48 50 52 54 58 60 64 66
in cm 101 107 112 117 122 127 132 137 142.5 152.5 157.5 167.5
Hip Measurement
in inches 42 44 46 48 50 52 54 56 60 62 66 68
in cm 107 112 117 122 127 132 137 142.5 152.5 157.5 167.5 173
International Dress Sizes
US Dress Size 12 14 16 18 22 24 26 28 32 34 38 40
French Dress Size 44 46 48 50 52 54 56 58 62 64 68 70
Italian Dress Size 52 56 58 60 62 62 66 68 72 74 78 80
German Dress Size 46 48 50 52 54 56 58 60 64 66 70 72
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Our Posting Costs

We charge an at-cost flat posting rate and do not add to our garment prices to compensate for apparently free/low postage.
We do not pay for return postage.

We try and be as fair as we can and welcome feedback on our policy.

Our postage is a flat rate, whatever the size of your parcel.

Our postage cost covers the cost and ensures that staff who handle your order can be properly paid.

Most customer orders are for 2 or more items. If you order a single item and think the postage is too high let us know and we will credit you part of the cost.

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