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As we are an online shop we have a number of options for answering your queries and hearing your feedback:

1. For general queries, please check out our FAQs.

2. For specific queries about a product or about an order, please Login or Register for an Account, then use the Help & Support section in My Account.

3. To leave general feedback or comments about our products, our service or our website, please use the form below, but please be aware that we cannot guarantee to respond to requests received through this form.

Dawn French & Helen Teague Signatures

Soapbox

Sleeve width

11/09/2015

Thanks Moira,

The type of material definitely does have a bearing on whether the sleeves work for me. The jersey with more give can be much better than some other materials but not always as it seems the way they are made up can also have a bearing.

C R

Top with 3 buttons and graduated hem

07/09/2015

Hello, I'm looking for one of your classics: the top with 3 buttons and a graduated hem. II have bought a lot of them over the years, but there are falling holes in them now, because I've worn them so often. I'd love some new ones in bright pink, lilac, powder blue, well - happy colours in general. I can send a picture of my favourite one: not too long in the back, medium jersey (not the thin one that's perfect for summer, not the heavy thick one, I really don't know how else to describe it as medium). Pretty please?

Aletta

Gilets

07/09/2015

I'm delighted with the tops that I have from you. I tend to layer them with gilets - are you planning any of those?

Julia

Black Linen Pants

06/09/2015

Hi, will you be offering your wonderful black linen pants anytime soon? These are perfect for work, leisure and travel and the ones I have from several years ago are starting to wear slightly!! The tops and rose jacket I have recently bought are stunningly fab as is the dark jewel mousseline top which I bought yeserday. Also about seven years ago you offered a wonderful autumn leaf print top with close-fitting pointed cuffs - any chance of something similar, please as I wore this right out!! Many thanks J

Judith M

Black corded crochet cardigan and long sleeve tops

02/09/2015

Hi,
Any likelihood of restocking the stylish black corded crochet cardi in size 6? Or maybe of something similar in deep cobalt blue or a strong scarlet type red?

Also a comment on long sleeved tunics: I'm large and this includes chunky wrists and forearms. I have to buy very carefully as often your long sleeves, especially but not exclusively the more tailored ones, are too small to even get my wrist into, never mind be able to scrunch them up the arm a bit for comfort or if I need to keep them clean/dry. If I do buy these I tend to have to do fairly major alterations ending up with shorter sleeves to make them work - and I am no seamstress! Those with button cuff often don't do up for me. Maybe in the larger sizes more attention could be paid to some of us being proportionally more chunky in the arm/wrist.

Many thanks

C R

Sixteen47 One to Six Sizes

  • SIZE 1 will suit anyone from size 16-20 Bust - 42 Hip - 44
  • SIZE 2 will suit anyone from size 20-24 Bust - 46 Hip - 48
  • SIZE 3 will suit anyone from size 24-28 Bust - 50 Hip - 52
  • SIZE 4 will suit anyone from size 28-32 Bust - 54 Hip - 56
  • SIZE 5 will suit anyone from size 32-36 Bust - 58 Hip - 62
  • SIZE 6 will suit anyone from size 36-47 Bust - 66 Hip - 70
See highlighted below for where our unique one-six size ranges meets UK dress sizes
UK Dress Sizes 16 18 20 22 24 26 28 30 34 36 40 42
Bust Measurement
in inches 40 42 44 46 48 50 52 54 58 60 64 66
in cm 101 107 112 117 122 127 132 137 142.5 152.5 157.5 167.5
Hip Measurement
in inches 42 44 46 48 50 52 54 56 60 62 66 68
in cm 107 112 117 122 127 132 137 142.5 152.5 157.5 167.5 173
International Dress Sizes
US Dress Size 12 14 16 18 22 24 26 28 32 34 38 40
French Dress Size 44 46 48 50 52 54 56 58 62 64 68 70
Italian Dress Size 52 56 58 60 62 62 66 68 72 74 78 80
German Dress Size 46 48 50 52 54 56 58 60 64 66 70 72
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Our Posting Costs

We charge an at-cost flat posting rate and do not add to our garment prices to compensate for apparently free/low postage.
We do not pay for return postage.

We try and be as fair as we can and welcome feedback on our policy.

Our postage is a flat rate, whatever the size of your parcel.

Our postage cost covers the cost and ensures that staff who handle your order can be properly paid.

Most customer orders are for 2 or more items. If you order a single item and think the postage is too high let us know and we will credit you part of the cost.

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